Your Trusted IT Partner

Who We Are

At MENTALITY, we provide transparent, reliable IT and cybersecurity services, helping small to mid-sized businesses thrive with expert solutions and 30+ years of experience.

OUR STORY

From Vision to Reality

How MENTALITY Became a Trusted IT Partner for Businesses Like Yours

MENTALITY was founded on the principle that effective IT management should be clear, predictable, and tailored to meet the unique needs of each client. Our journey began with a desire to simplify IT for businesses that are often overwhelmed by the complexities of managing technology and cybersecurity. Over the years, we have grown into a recognized leader in the industry, earning accolades such as the Growth Partner of the Year by Zyxel Networks and the Rising Star Award by Intermedia Cloud Communications.

We are proud to be a partner of NextGen Technology Group, a nationwide network of over 60 technology integrators, which allows us to stay at the forefront of industry trends and innovations. Our Principal and Technical Director, Derrick Roberts, is a proud graduate of the Leadership Jackson Program (Jackson County, GA), serves as a board member of the Leadership Jackson Alumni Association, and is an active member and contributor of the Hoover Area Chamber of Commerce in Alabama as well as the Bridgeport Regional Business Council in Connecticut further demonstrating our commitment to leadership and community involvement no matter where it takes us.

Why Choose MENTALITY?

Our Mission

Your Success is Our Mission

Ensuring IT Peace of Mind for Every Client, Every Time

Our mission is simple: to provide IT peace of mind, guaranteed. We are dedicated to offering comprehensive IT and cybersecurity services with a clear, predictable pricing model that includes no hidden fees. We believe in fostering long-term partnerships with our clients, built on trust, transparency, and a deep understanding of their business needs. Our goal is to ensure that your technology works seamlessly, allowing you to focus on what you do best—running your business.

What Sets Us Apart:

Choosing MENTALITY means choosing a partner who values your success as much as you do. Here’s why our clients trust us:

Transparent Pricing

We offer clear, predictable monthly pricing with no hidden fees. You’ll always know what you’re paying for, allowing you to budget confidently.

Comprehensive Solutions

Our services cover everything from managed IT to cybersecurity, compliance support, and cloud computing. We provide end-to-end solutions that are tailored to meet your specific needs.

Expert Team

Our team consists of certified professionals with CISSP, CCSP, CGRC, and CSM credentials. We bring a wealth of knowledge and expertise to every project, ensuring that your IT infrastructure is in capable hands.

Reliable Support

With our 24/7 support and quick response times, you can count on us to keep your operations running smoothly. We’re here whenever you need us, ready to resolve any issues that arise.

Customer-Centric Approach

At MENTALITY, we prioritize proactive communication and a service approach centered around your needs. We listen, we understand, and we deliver solutions that align with your business goals.

Security and Compliance

We take security seriously. Our robust cybersecurity measures and compliance support protect your data and ensure adherence to industry regulations, giving you peace of mind in a rapidly evolving digital world.