A HOLISTIC APPROACH

What We Do

At MENTALITY, we offer a comprehensive suite of IT and cybersecurity services tailored to meet the unique needs of small to mid-sized businesses. Our solutions are designed to optimize your IT operations, enhance security, and ensure seamless business continuity.
SUPPORT

Proactive Managed IT

The day-to-day grind of supporting a network and end-users is daunting. As a business leader, this load distracts you from what you do best – growing your business. And in many cases, your IT professionals are spending their time managing the infrastructure, so there’s no time left to focus on using technology to elevate the company. Does this sound familiar? If so, allow MENTALITY to take on this burden by utilizing one of our extensive Managed IT offerings. Our team of expert engineers partners with your business to handle all of your IT management. In fact, we make technology so easy to use and maintain, you might even forget it’s there. And that’s the point!

Daily nagging computer issues robbing your employees of productivity? MENTALITY provides remote and/or on-premise troubleshooting, resolving those pesky device troubles so your employees can focus on the business.

When your internet is slow or causing downtime and outages, you don’t have to pull your hair out. Call MENTALITY instead. We offer private network services and delivery of reliable high-bandwidth internet access while also monitoring and managing outages effectively, in most cases proactively configuring failover for an always-on operation for your business. We ensure a low-latency, highly reliable connection. MENTALITY manages your network through web-based portals that gives visibility and insight into issues sometimes before you even experience them.

Whether you are struggling to find which internal systems need to be protected and monitored, or you’re wanting real-time insight into network performance and alerts – MENTALITY’s monitoring solutions can help. Our monitoring provides flexible data collection mechanisms to pull metrics from virtually any device or API, then create graphs, dashboards, and custom alerts. MENTALITY can also provide the tools you need to automate any IT task, work on multiple machines at the same time, manage everything through a single console, and easily manage IT policies across multiple endpoints.

Through MENTALITY’s patch management module integrated into our IT Management platform, our staff can automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates. Need a customized patch policy that excludes certain updates that may cause hiccups, we got you covered.  The MENTALITY patch management integrated system is fully customizable per customer, per location, per machine.

We deliver IT document management and workflow automation solutions that enable you to optimize the processes that power the core of your business. By removing the tedious, manual tasks of managing IT documentation, we free your staff to focus on more important aspects of your business.  It also makes us ultra efficient in response to your reported problems or tasks.

SECURE

Modern Cybersecurity

We hate to break the news to you, but there is no simple, one-size-fits-all plan for securing your organization’s technology. There is, however, a culture of security that business leaders can cultivate in order to create robust, multi-layered protection for their mission-critical data. MENTALITY’s security team has more than 30 years combined experience partnering with companies across multiple industries to make their environments more secure and meet compliance regulations.

Business Continuity

Our services go beyond mere data protection. We focus on ensuring that your business can continue operating smoothly during and after any disruption, with plans in place to maintain access to critical applications and data.

Vulnerability Assessments

As new vulnerabilities emerge daily, it’s important that organizations regularly scan their environments to proactively identify issues that could jeopardize the confidentiality, integrity, and availability of sensitive data. Our team of professionals can partner with your existing IT staff to identify, quantify, and even prioritize remediation efforts as vulnerabilities are discovered.

Threat Intelligence

MENTALITY’s Threat Intelligence solution combines several essential security capabilities into one. Our bundled approach saves you time and money while still providing the most thorough approach on the market. This service can also allow our team of certified security experts to quickly and efficiently remediate detected threats in your environment.

Security Awareness Training

Our certified information security professionals can ensure that employees are equipped with the right knowledge about modern social engineering attacks and are properly trained to identify malicious activities. By providing regular and relevant security awareness training, employees can become an effective component of the organization’s risk mitigation strategy.

Penetration Testing

Let us uncover your organization’s vulnerabilities before someone else does. Penetration tests are conducted using the same advanced tactics, techniques, and procedures (TTPs) employed by today’s modern hackers. Our certified, ethical hackers will assume the role of a reasonably sophisticated and motivated attacker in an attempt to manually penetrate your defenses – gaining access to your company’s most valuable assets.

ENHANCE

IT Risk Management

In today’s rapidly evolving digital landscape, managing IT risks is more critical than ever. MENTALITY offers a comprehensive IT Risk Management service designed to protect your business from the ever-growing array of cyber threats. Our approach is proactive, ensuring that potential risks are identified and mitigated before they can impact your operations.
MENTALITY’s IT Risk Management services provide continuous monitoring and protection against the latest cyber threats. By leveraging advanced tools and methodologies, we keep a close watch on your digital assets, identifying vulnerabilities and taking preemptive actions to safeguard your business.
We monitor the dark web to detect any mention of your company’s data, credentials, or intellectual property. This allows us to take immediate action if your information appears in places where it shouldn’t, significantly reducing the risk of data breaches.
Phishing attacks are one of the most common ways cybercriminals attempt to gain unauthorized access to your systems. Our phishing simulation and protection services educate your employees on how to recognize and avoid phishing attempts, while also providing real-time protection against such threats.
We simulate potential breaches and attacks to test the resilience of your systems. This helps us identify weaknesses in your defenses and strengthen them before actual threats can exploit them.
Your employees are your first line of defense. Our security awareness training programs ensure that they are well-informed about the latest cybersecurity threats and best practices, helping to prevent security incidents caused by human error.
Every business needs a robust security strategy. We work with you to develop a comprehensive plan that aligns with your business goals, ensuring that your IT infrastructure is secure and compliant with industry standards.
Protect

Backup & Replication

Data loss can be devastating for any business, leading to significant downtime, lost revenue, and damaged reputation. At MENTALITY, we understand the critical importance of safeguarding your data. That’s why our Backup & Replication services are designed to ensure that your critical business data is not only secure but also easily accessible and recoverable in any situation. Whether it’s a hardware failure, cyberattack, or natural disaster, our comprehensive solutions provide you with the peace of mind that your data is protected and your business can continue to operate without disruption.

Business Continuity

Our services go beyond mere data protection. We focus on ensuring that your business can continue operating smoothly during and after any disruption, with plans in place to maintain access to critical applications and data.

Disaster Recovery

MENTALITY’s disaster recovery solutions are designed to get your business back on its feet as quickly as possible after an incident. We help you create a disaster recovery plan that includes rapid data restoration, so you can resume operations with minimal downtime.

Comprehensive Data Protection

Our Backup & Replication services provide a complete data protection strategy. From files to databases, we ensure that all aspects of your data are safeguarded with regular backups and rapid replication to offsite locations, minimizing the risk of data loss.

High Availability

We implement high availability solutions that keep your systems running without interruption. By minimizing downtime and ensuring continuous access to data, we help your business stay productive under any circumstances.

File & Database Protection

Whether it’s individual files or entire databases, our solutions ensure that your data is backed up regularly and securely. We leverage industry-leading tools to provide consistent and reliable protection for all your critical information.

ENABLE

Cloud Computing

In today’s fast-paced digital environment, businesses need flexible and scalable solutions that allow them to innovate and grow without limitations. MENTALITY’s Cloud Computing services offer the agility and power your business needs to stay competitive. Whether you are looking to move your infrastructure to the cloud, optimize your existing cloud environment, or manage your cloud resources more effectively, we provide comprehensive solutions tailored to your specific requirements.

We help you deploy and manage cloud servers that provide the computing power and storage your business needs. With MENTALITY, you can easily scale your resources up or down, ensuring optimal performance and cost-efficiency.

Our virtual desktop solutions allow your employees to access their work environment from anywhere, on any device. This flexibility enhances productivity while ensuring that your data remains secure.
For businesses that need a hybrid solution, our managed colocation services offer the best of both worlds. We manage your physical hardware in a secure data center while integrating it with your cloud resources.
MENTALITY provides reliable cloud storage and hosting solutions, ensuring that your data is always accessible and protected. Our hosting services are optimized for performance and security, giving you peace of mind.
NAVIGATE

Streamlined Compliance

In today’s highly regulated environment, ensuring compliance with industry standards and regulations is crucial to avoiding penalties and maintaining customer trust. MENTALITY’s Compliance services help you navigate the complexities of regulatory requirements, offering solutions that are tailored to meet the specific needs of your business. We provide comprehensive guidance and tools to ensure that your IT infrastructure remains compliant, secure, and ready for audits.

Compliance Management with Reporting

Managing compliance is an ongoing process that requires continuous monitoring and reporting. Our services include automated compliance management tools that streamline the process, making it easy to generate reports, track compliance status, and provide evidence of compliance during audits.

Cyber Insurance Guidance

Cyber insurance is a critical component of your overall risk management strategy. MENTALITY assists you in understanding and obtaining the right cyber insurance coverage, ensuring that your policy aligns with your actual risk profile and provides adequate protection in the event of a cyber incident.

HIPAA/PCI/NIST CSF and Other Regulatory Compliance Needs

Our team is well-versed in the specific requirements of HIPAA, PCI DSS, NIST CSF, and other regulatory frameworks. We help you implement and maintain compliance programs that meet these stringent standards, ensuring that your data is protected and your business adheres to all necessary regulations.

CONNECT

Communications

Effective communication is the backbone of any successful business. MENTALITY’s Communications services ensure that your team stays connected, collaborative, and productive, whether they’re in the office or working remotely. We offer a suite of unified communication solutions that integrate voice, video, chat, and collaboration tools, allowing your business to communicate seamlessly across all platforms.
Our Unified Communications service integrates voice, mobility, video, presence, and conferencing into a single, cohesive platform. This ensures that your team can communicate and collaborate effectively, no matter where they are.
We provide business texting solutions that allow your company to engage with clients and colleagues through SMS, enhancing communication and customer service.

MENTALITY offers comprehensive management of your email and applications, including hosting, security, and seamless integration with other communication tools.

Our file sharing and collaboration tools enable your team to work together in real-time, regardless of location. These tools are secure, easy to use, and designed to improve productivity.
AI into your communication strategy can dramatically enhance efficiency. Our AI Assistant solutions streamline tasks like scheduling, information retrieval, and more, allowing your team to focus on what truly matters.
REPRESENT

Website/Smart Marketing

In the digital landscape, your online presence is vital for business growth. MENTALITY’s Website/Smart Marketing services are designed to elevate your brand’s visibility and connect you with your target audience through advanced digital strategies. Our comprehensive suite of services ensures your business stands out and engages effectively with customers, driving measurable results.

Managed Websites

Our Managed Websites service ensures your site is always up-to-date, secure, and optimized. With our “Website in a Week” program, you get a professional, fully functional site quickly.

Web SEO

Search engine optimization is critical for driving organic traffic to your website. We enhance your site’s visibility, ensuring it ranks higher on search engines and attracts more potential customers.

Brand Clarity & Delivery

We help define and communicate your brand message consistently across all platforms, ensuring your audience clearly understands your value proposition.

AI-Driven Reputation Management

Using AI-powered tools, we manage your online reputation, helping you monitor customer feedback and maintain a positive brand image.

Automated Email/Text/Social Media Campaigns & Workflows

Our automated marketing solutions streamline your outreach efforts, enabling you to engage with your audience through targeted campaigns across multiple channels, including email, text, and social media.

IT Support Team - Body - 6

Let's Build a Better Future for Your Business Together

At MENTALITY, we don’t just provide services; we create tailored solutions that address your specific needs—whether it’s strengthening your IT infrastructure, securing your digital assets, ensuring regulatory compliance, or boosting your online presence. Our goal is to empower your business to achieve more through technology that works seamlessly and supports your long-term success.